Products

Innovative secure WEB based voice processing solution.

PortalVOICE

Ascend offers an advanced WEB based digital voice processing system – The PortalVOICE®.

PortalVOICE® inherently removes several barriers – no voice ports needed for transcription, secured SSL WEB management and longest possible archive of voice files, not days but months and years. In addition to supporting all traditional functions, this barrier removal lowers the cost of the system.

PortalVOICE® in addition offers some of the following features based on client needs:

  • On-site or off-site system deployment
  • Secured authorized user access and management
  • WEB based dictation management
  • WEB based MT and staff management service
  • Desktop access to voice replay and download
  • Ascend back-up service option

PortalVOICE® WEB management provides instant access to each dictation. The WEB service permits access to dictations by Physician/Author Name, Date of dictation, Report/Work-type and Medical Record or Patient Account Number. Access to actual audio file is simply a mouse click away.

PortalVOICE® WEB management provides instant access to each dictation eliminating large job and other cumbersome methods. Access management permits authorized access for HIM staff and physicians. It also aids verification of physician delinquency. The quick search function permits location of a dictation by Author/Physician Name, Date of dictations, Work/Report type and Medical Record/Account Number.

PortalVOICE® – ARCHITECTURE

PortalVOICE® architecture permits voice capture from any touch tone telephone, specialty bar coding reading touch tone telephones, hand held devices and other electronic voice input. Voice capture is properly cataloged and an immediate redundant copy is placed on transcription processor for transcriptionist WEB access. PortalVOICE® architecture also permits transcription pool of available dictation access, assignment for transcription, priority dictation handling and others aspects. This eliminates the need for a transcriptionist to access traditional voice ports.



THE ASCEND DIFFERENCE

Ascend with PortalVOICE® offers innovative options for product acquisition. Some of options available with PortalVOICE® include the following:

  • On-site or off-site deployment
  • Option to eliminate capital expenditure
  • Redundant back-up system from our data centers
  • Continuous technology upgrade option